Above is the debtor account screen that your client will see when they pull up a debtor account in the client access module.
This screen has all of the debtor’s account information as well as three separate functions.
Add Note: Clicking this link will allow the client to add a note to the account. After entering the note in the box a client just clicks the submit button to add a note.
The screen looks like below.
View Letters: If there are any letters on the account the View Letters link will appear where a client can check the dates on when letters were sent out (but not the letter content).
If no letters are found then No Letters Found will be displayed instead and no clickable link will be presented. The View Letters screen looks like the screen below.
View Payments: If there are ny payments on the account the View Payments link will appear. If no payments are on the account No Payments Found will be displayed instead and no clickable link will be presented. The View Payments screen looks like below.