how-to-import-a-csv-from-tmax-back-into-the-cmax-system

QuestionsCategory: Troubleshootinghow-to-import-a-csv-from-tmax-back-into-the-cmax-system
Chris Manuszewski asked 2 years ago

Hi i have been running a broadcast with TMAX. When the file is done and its identified wrong numbers or disconnected numbers, how do i load that csv file in cmax without making duplicate accounts?

1 Answers
support Staff answered 2 years ago

Hello,
At the moment there is no utility available to remove wrong and disconnected phone numbers in bulk.  The TMAX Dialer integration that we currently have revolves around the specific exports it requires as well as the capability to transfer notes from the dialer to collections max.  We are looking to create this bulk phone number removal tool in our Update Utility for when we update to version 4.1.
 

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