click-to-call

QuestionsCategory: Troubleshootingclick-to-call
kenisha ingram asked 2 weeks ago

how do you set it up , does it work with any internet phone provider

1 Answers
support Staff answered 2 weeks ago

It depends on how the softphone uses URI’s.
Our click to call system emulates a web link click that most softphones will auto dial when clicked.  There are some softphones that will not work (like the free XLITE softphone) because the provider has disabled this feature in the free versions and requires a paid version to use.
So you need to consult with your softphone provider to get the format required for URI’s and then use the following video to see which steps you need to take.
https://www.youtube.com/watch?v=ckIetn4qZj0
In the video I only connect to Skype, however if you need something different there are other options available.