{"id":912,"date":"2018-02-28T11:29:49","date_gmt":"2018-02-28T16:29:49","guid":{"rendered":"https:\/\/www.collectionsmax.com\/?post_type=product&#038;p=912"},"modified":"2026-02-24T12:43:29","modified_gmt":"2026-02-24T17:43:29","slug":"collections-max-professional","status":"publish","type":"product","link":"https:\/\/www.collectionsmax.com\/index.php\/product\/collections-max-professional","title":{"rendered":"Collections MAX Professional"},"content":{"rendered":"<p><span style=\"color: #000000;\"><big>Collections MAX Professional is the software your debt collectors will use to collect on accounts from your debtors. This is the upgraded module that removes all of the limitations found in our free Collections MAX Collector.\u00a0 The interface is point and click and extremely user friendly.\u00a0 This software is considered by many to be the easiest to use and is part of one of the most powerful debt collection software systems ever devised.\u00a0 Here are a list of features for Collections MAX Professional.<\/big><\/span><\/p>\n<p><span style=\"color: #000000;\">New Updates &#8211;\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">&#8211; Decca Payments Echeck integration<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Fixed bugs in scheduling payments<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Collections MAX Skipper and Email Verification integration<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Updated BIN and Routing Number databases<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; New built-in PDF viewer for email<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Easily search through your database to bring up debtors when they call in. You can search by phone number, file number, account number, custom fields, first name, full name, last name, email address,\u00a0 social security number, or an ALL search that searches all database fields.<\/span><\/li>\n<li><span style=\"color: #000000;\">Searches can be restricted to just the accounts that are assigned to the collector.<\/span><\/li>\n<li><span style=\"color: #000000;\">Easy one click of any white field to change account information. Blue fields require supervisor access to change.<\/span><\/li>\n<li><span style=\"color: #000000;\">Buttons will turn yellow on screen when there is information behind them giving the collector a \u201csnapshot\u201d to see which information is available without needing them to search the screen for information.<\/span><\/li>\n<li><span style=\"color: #000000;\">Easy to use next and back buttons for collectors to scroll through accounts.<\/span><\/li>\n<li><span style=\"color: #000000;\">Accounts can either be worked in order (last work date) or can be cherry picked using our Inventory Viewer.<\/span><\/li>\n<li><span style=\"color: #000000;\">Collector notes from any debtor can easily be exported to Pdf, Excel&#8230;etc.<\/span><\/li>\n<li><span style=\"color: #000000;\">Point and Click simplicity.<\/span><\/li>\n<li><span style=\"color: #000000;\">Collectors can put accounts into virtual ques and work them.<\/span><\/li>\n<li><span style=\"color: #000000;\">Integrated BIN API to lookup bin information on credit cards to detect DEBIT, CREDIT, PREPAID credit cards and issuer names!<\/span><\/li>\n<li><span style=\"color: #000000;\">Powerful workby system allows collectors to work accounts by status, balance, client, client and portfolio, credit score, state, time zone, and work date.<\/span><\/li>\n<li><span style=\"color: #000000;\">60 custom fields in the custom tabs allow you to add references, alternate phone numbers, bank account information\u2026.etc.<\/span><\/li>\n<li><span style=\"color: #000000;\">Integrated web browser allows the collector to pull up account information easily for skip tracing on other websites.<\/span><\/li>\n<li><span style=\"color: #000000;\">Software can be used with our Screen Pop Web Service for dialer screen pops.<\/span><\/li>\n<li><span style=\"color: #000000;\">Alert system lets a collector or a manager tag an alert on the account that will flash before an account is shown.<\/span><\/li>\n<li><span style=\"color: #000000;\">Setting allows an Administrator to restrict the software to only show the last 4 digits of the debtor\u2019s social security number and prevent changes to debtor names..<\/span><\/li>\n<li><span style=\"color: #000000;\">Time zone alert system will prompt collector not to call account if the address on the account is outside the time zone rules.<\/span><\/li>\n<li><span style=\"color: #000000;\">Status system can change colors for different status names allowing collectors an easy identification method for accounts.<\/span><\/li>\n<li><span style=\"color: #000000;\">Unlimited notes can be created by the collector. There is also a fast select feature for the most used notations.<\/span><\/li>\n<li><span style=\"color: #000000;\">Integrated click to dial system allows you to connect this software with basically ANY soft-phone (like Ring Central)\u00a0 that uses URI&#8217;s or SKYPE.\u00a0 <a href=\"https:\/\/www.collectionsmax.com\/index.php\/how-to-setup-collections-max-collector-or-professional-for-click-to-dial-using-ring-central\">Click HERE for setup information.<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"color: #000000;\">Built in shuffle system automatically rotates accounts from the last worked date so your collectors will always be working the oldest accounts first.<\/span><\/li>\n<li><span style=\"color: #000000;\">Send emails and attachments with automatically populated account data using pre-made email templates.<\/span><\/li>\n<li><span style=\"color: #000000;\">Collectors can schedule letters to be printed by an Administrator.<\/span><\/li>\n<li><span style=\"color: #000000;\">Take both checks and credit card payments. With one of our partner merchant providers you can process credit cards directly on screen and read back a confirmation number to the debtor. <strong><span style=\"color: #ff0000;\">*<\/span><\/strong><br \/>\n<\/span><\/li>\n<li><span style=\"color: #000000;\">Take both one time and post dated payments.<\/span><\/li>\n<li><span style=\"color: #000000;\">Military grade AES encryption protects sensitive payment data at rest and in transit. The software uses TLS 1.2 encryption for processing credit cards.<\/span><\/li>\n<li><span style=\"color: #000000;\">Software can verify routing numbers for checks in real time via API and populate banking data for collectors.<\/span><\/li>\n<li><span style=\"color: #000000;\">Promises system keeps track of debtors who promise to send in payments.<\/span><\/li>\n<li><span style=\"color: #000000;\">Callbacks system will automatically popup a callback notification when a callback is due. A collector can set their own callback reminders.<\/span><\/li>\n<li><span style=\"color: #000000;\">As collectors work their accounts they can place the accounts in sub status\u2019s like Good Numbers or Skips. This allows them to easily retrieve these accounts with a single click.<\/span><\/li>\n<li><span style=\"color: #000000;\">Dupes system shows multiple debts from the same debtor on screen and tallies the final amount.<\/span><\/li>\n<li><span style=\"color: #000000;\">Collectors can easily remove any wrong numbers system wide using a single interface.<\/span><\/li>\n<li><span style=\"color: #000000;\">Summary button shows collectors their account summary with both current month and current year totals.<\/span><\/li>\n<li><span style=\"color: #000000;\">Document Imaging system allows you to link documents directly to any account.<\/span><\/li>\n<li><span style=\"color: #000000;\">Inventory viewer allows collectors to view account inventory as a list.<\/span><\/li>\n<li><span style=\"color: #000000;\">Hot list system keeps track of debtors who are willing to pay.<\/span><\/li>\n<li><span style=\"color: #000000;\">Address and Phone logs keep track of past and present debtor information on each account.<\/span><\/li>\n<li><span style=\"color: #000000;\">Skip Info system allows you to paste skiptrace information directly on any account.<\/span><\/li>\n<li><span style=\"color: #000000;\">NSF alert system instantly alerts your collectors to debtors that have bounced payments for fast recovery of funds. <\/span><\/li>\n<li><span style=\"color: #000000;\">This software is licensed as a one time fee per computer.<br \/>\n<\/span><\/li>\n<\/ul>\n<p style=\"text-align: right;\"><span style=\"color: #ff0000;\"><strong>*\r\n\t<a class=\"paoc-popup-click paoc-popup-cust-2587 paoc-popup-simple_link paoc-popup-link\" href=\"javascript:void(0);\">Requires a compatible merchant account from one of our partners.<\/a>\r\n\r\n<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p><span style=\"color: #000000;\">Collections MAX Professional is the paid upgraded module that replaces Collections MAX Collector and removes all of it&#8217;s limitations.\u00a0 This software is used by debt collectors to work accounts.<\/span><\/p>\n<ul>\n<li><strong><span style=\"color: #0000ff;\">This is a one time fee per computer.<\/span><\/strong><\/li>\n<li><span style=\"color: #000000;\">It never expires.<\/span><\/li>\n<li><span style=\"color: #0000ff;\"><strong>NO MONTHLY FEES REQUIRED! Just think of the savings!<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">You don&#8217;t lose any data from the free version. You simply uninstall the free collector software and install the Professional in it&#8217;s place.<\/span><\/li>\n<li><span style=\"color: #000000;\">You receive free priority email support and are entitled to free upgrades for the life of the product.<\/span><\/li>\n<li><span style=\"color: #000000;\">Works with softphones like Ring Central for click to dial!\u00a0 <\/span><\/li>\n<\/ul>\n","protected":false},"featured_media":1063,"template":"","meta":[],"product_cat":[316],"product_tag":[],"_links":{"self":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product\/912"}],"collection":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/media\/1063"}],"wp:attachment":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/media?parent=912"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product_cat?post=912"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product_tag?post=912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}