{"id":20688,"date":"2025-11-19T15:53:38","date_gmt":"2025-11-19T20:53:38","guid":{"rendered":"https:\/\/www.collectionsmax.com\/?post_type=product&#038;p=20688"},"modified":"2026-11-04T12:32:52","modified_gmt":"2026-11-04T17:32:52","slug":"collections-max-remote-collector","status":"publish","type":"product","link":"https:\/\/www.collectionsmax.com\/index.php\/product\/collections-max-remote-collector","title":{"rendered":"Collections MAX Remote Collector"},"content":{"rendered":"<style> .woocommerce-Tabs-panel--description>h2:first-child{display:none} .cmx{--b:#2d88de;--bd:#1b5fa8;--nv:#0f2a4a;--ink:#1f2937;--mu:#5b6675;--ln:#e3e8ef;--sf:#f4f8fc;--gr:#15803d;font-family:\"Open Sans\",\"Segoe UI\",Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:var(--mu);margin:0 0 20px} .cmx *{box-sizing:border-box} .cmx h2,.cmx h3{font-family:inherit;color:var(--ink);clear:none;transition:none;margin:0 0 14px;line-height:1.25;font-weight:700} .cmx 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summary:after{content:\"\\f067\";font-family:FontAwesome;position:absolute;right:22px;top:19px;color:var(--b);font-size:14px} .cmx details[open] summary:after{content:\"\\f068\"} .cmx details p{margin:0;padding:0 22px 20px} .cmx .cm-cta{background:linear-gradient(135deg,#1b5fa8 0%,#2d88de 100%);border-radius:14px;text-align:center;padding:56px 24px} .cmx .cm-cta h2{color:#fff} .cmx .cm-cta p{color:#e3effb} .cmx .cm-price{font-size:15px;margin:16px 0 0} .cmx .cm-gap{height:28px} .cmx .cm-solo{grid-column:1\/-1;justify-self:center;width:calc(50% - 11px)} @media (max-width:900px){.cmx .cm-g3,.cmx .cm-g4{grid-template-columns:repeat(2,1fr)}.cmx .cm-row{grid-template-columns:1fr;gap:28px}.cmx .cm-row.cm-flip>div:first-child{order:0}.cmx .cm-hero h2{font-size:32px}.cmx h2{font-size:26px}} @media (max-width:600px){.cmx .cm-solo{width:100%}.cmx .cm-g2,.cmx .cm-g3,.cmx .cm-g4{grid-template-columns:1fr}.cmx .cm-sec{padding:44px 0}.cmx .cm-hero{padding:44px 18px 120px}.cmx .cm-frame{margin-top:-100px}.cmx .cm-hero h2{font-size:27px}} <\/style>\n<div class=\"cmx\">\n<div class=\"cm-hero\">\n<p class=\"cm-eyebrow\">Collections MAX Remote Collector<\/p>\n<h2>Collections MAX Professional in any web browser, with no VPN, remote desktop or installs.<\/h2>\n<p class=\"cm-lead\">Your collectors log in from Chrome, Firefox or Edge on any computer, anywhere, and get the full power of Collections MAX Professional plus built-in dialing, texting, payments and document signing. If they have a browser and an internet connection, they&#8217;re ready to work.<\/p>\n<p class=\"cm-actions\"><a class=\"cm-btn cm-btn-w\" href=\"#product-20688\"><i class=\"fa\" aria-hidden=\"true\">&#xf07a;<\/i>&nbsp; Choose your plan<\/a><a class=\"cm-btn cm-btn-o\" href=\"#cm-tour\">Take the tour<\/a><\/p>\n<\/div>\n<div class=\"cm-frame\">\n<div class=\"cm-bar\">&nbsp;<\/div>\n<p class=\"cm-img\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-dark-1-1536x1024.png\" srcset=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-dark-1-1024x683.png 1024w, https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-dark-1-1536x1024.png 1536w, https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-dark-1-2048x1365.png 2048w\" sizes=\"(max-width: 1000px) 100vw, 980px\" width=\"1536\" height=\"1024\" alt=\"Remote Collector account screen in dark mode\"><\/p>\n<\/div>\n<ul class=\"cm-chips\">\n<li>From $75\/month for 3 users<\/li>\n<li>Chrome, Firefox &amp; Edge<\/li>\n<li>No VPN or remote desktop<\/li>\n<li>Free SSL &amp; two-factor authentication<\/li>\n<li>Light &amp; dark modes<\/li>\n<\/ul>\n<div class=\"cm-sec\">\n<div class=\"cm-in cm-center\">\n<p class=\"cm-eyebrow\">Why agencies choose Remote Collector<\/p>\n<h2>Your collection floor, wherever your collectors are.<\/h2>\n<p class=\"cm-lead cm-narrow\">Hiring a collector in another town, working from home on a snow day or opening a second office shouldn&#8217;t mean VPNs, remote desktops and a bigger software bill. Remote Collector gives every collector the same screen from any browser, at a price that doesn&#8217;t climb with every new hire.<\/p>\n<div class=\"cm-grid cm-g2\">\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf0ac;<\/i><\/p>\n<h3>Work from anywhere<\/h3>\n<p>Collectors log in through Chrome, Firefox or Edge from any laptop or computer, anywhere. There&#8217;s no VPN, no remote desktop and no software to install.<\/p>\n<\/div>\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf201;<\/i><\/p>\n<h3>Save money as you scale<\/h3>\n<p>Per-user pricing punishes growth. Our capacity-based plans cover a whole team for one monthly rate, so adding a collector doesn&#8217;t automatically mean a bigger bill.<\/p>\n<\/div>\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf023;<\/i><\/p>\n<h3>Secure by default<\/h3>\n<p>Every subscription includes a free SSL certificate on your domain or ours, plus built-in two-factor authentication at no extra charge.<\/p>\n<\/div>\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf12e;<\/i><\/p>\n<h3>Works with what you have<\/h3>\n<p>Already running Collections MAX Professional? Remote Collector slots right in and is fully compatible with Version 5. Or run it as a completely standalone system.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cm-sec cm-soft\" id=\"cm-tour\">\n<div class=\"cm-in\">\n<div class=\"cm-row\">\n<div>\n<p class=\"cm-eyebrow\">The collector screen<\/p>\n<h2>Everything a collector needs, on one screen.<\/h2>\n<p>Remote Collector includes everything in Collections MAX Professional, so your team works accounts the way they already know, just in a browser.<\/p>\n<ul class=\"cm-checks\">\n<li><strong>Work By screen<\/strong> puts accounts in the order you want them worked<\/li>\n<li><strong>Built-in hotlist<\/strong> keeps track of possible payers<\/li>\n<li><strong>Multiple promises<\/strong> set up a payment plan in one step<\/li>\n<li><strong>Credit card and eCheck payments<\/strong> taken right from the account<\/li>\n<li><strong>Media file<\/strong> shows additional information about the debt being collected<\/li>\n<li><strong>Click-to-dial<\/strong> from the account with the built-in dialer<\/li>\n<\/ul>\n<\/div>\n<div>\n<p class=\"cm-shot\"><a href=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-1-2048x1365.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-1-1024x683.png\" width=\"1024\" height=\"683\" loading=\"lazy\" alt=\"Remote Collector account screen in light mode\"><\/a><\/p>\n<p class=\"cm-cap\">The account screen in light mode. Every collector can switch between light and dark.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cm-sec\">\n<div class=\"cm-in\">\n<div class=\"cm-center\">\n<p class=\"cm-eyebrow\">Built for the collection floor<\/p>\n<h2>Know who to call next, and close the payment when they answer.<\/h2>\n<p class=\"cm-lead cm-narrow\">The screens your collectors live in all day, from picking the next account to setting up the payment plan.<\/p>\n<\/div>\n<div class=\"cm-grid cm-g2\">\n<div>\n<p class=\"cm-shot\"><a href=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-work-accounts-by-2048x1365.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-work-accounts-by-1024x683.png\" width=\"1024\" height=\"683\" loading=\"lazy\" alt=\"Remote Collector Work By screen\"><\/a><\/p>\n<p class=\"cm-cap\"><strong>Work By<\/strong>: orders accounts so collectors always know which one to work next<\/p>\n<\/div>\n<div>\n<p class=\"cm-shot\"><a href=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-hotlist-2048x1365.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-hotlist-1024x683.png\" width=\"1024\" height=\"683\" loading=\"lazy\" alt=\"Remote Collector hotlist\"><\/a><\/p>\n<p class=\"cm-cap\"><strong>Hotlist<\/strong>: keeps possible payers in one list with your comments, ready to work<\/p>\n<\/div>\n<div>\n<p class=\"cm-shot\"><a href=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-create-multiple-promises-dark-2048x1365.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-create-multiple-promises-dark-1024x683.png\" width=\"1024\" height=\"683\" loading=\"lazy\" alt=\"Remote Collector create multiple promises\"><\/a><\/p>\n<p class=\"cm-cap\"><strong>Multiple promises<\/strong>: set up a whole payment plan at once<\/p>\n<\/div>\n<div>\n<p class=\"cm-shot\"><a href=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-media-file-2048x1365.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-media-file-1024x683.png\" width=\"1024\" height=\"683\" loading=\"lazy\" alt=\"Remote Collector media file\"><\/a><\/p>\n<p class=\"cm-cap\"><strong>Media file<\/strong>: additional information about the debt being collected<\/p>\n<\/div>\n<div>\n<p class=\"cm-shot\"><a href=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-search-2048x1365.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-search-1024x683.png\" width=\"1024\" height=\"683\" loading=\"lazy\" alt=\"Remote Collector account search\"><\/a><\/p>\n<p class=\"cm-cap\"><strong>Search<\/strong>: find any account by file number, last name, Social Security number or phone<\/p>\n<\/div>\n<div>\n<p class=\"cm-shot\"><a href=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-change-account-status-2048x1365.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-change-account-status-1024x683.png\" width=\"1024\" height=\"683\" loading=\"lazy\" alt=\"Remote Collector change account status\"><\/a><\/p>\n<p class=\"cm-cap\"><strong>Change status<\/strong>: update an account&#8217;s status, and all of its duplicate accounts in one step<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cm-sec cm-dark\">\n<div class=\"cm-in\">\n<div class=\"cm-center\">\n<p class=\"cm-eyebrow\">Dialing &amp; communication<\/p>\n<h2>Call, text and email without leaving the account.<\/h2>\n<p class=\"cm-lead cm-narrow\">Remote Collector connects to the phone and messaging providers you already use, so every conversation starts from the account on the screen.<\/p>\n<\/div>\n<div class=\"cm-grid cm-g3\">\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf095;<\/i><\/p>\n<h3>Built-in browser dialer<\/h3>\n<p>WebRTC click-to-dial right in the browser, with support for Telnyx, Twilio and SignalWire.*<\/p>\n<\/div>\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf025;<\/i><\/p>\n<h3>Your softphone, too<\/h3>\n<p>Prefer a Windows softphone? Click-to-dial works with those as well, and Remote Collector is screen pop system compatible.<\/p>\n<\/div>\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf27a;<\/i><\/p>\n<h3>SMS text messaging<\/h3>\n<p>Text debtors from the account with Telnyx or Twilio. Setup and campaign configuration are not included.*<\/p>\n<\/div>\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf0e0;<\/i><\/p>\n<h3>Email integration<\/h3>\n<p>Send email to debtors from inside Remote Collector.*<\/p>\n<\/div>\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf002;<\/i><\/p>\n<h3>Know before you dial<\/h3>\n<p>The phone number API tells you whether a number is a landline or mobile and shows the owner&#8217;s name before you call. Telnyx and Twilio compatible.*<\/p>\n<\/div>\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf042;<\/i><\/p>\n<h3>Easy on the eyes<\/h3>\n<p>Light and dark modes make long days on the phones easier on your collectors&#8217; eyes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cm-sec cm-soft\">\n<div class=\"cm-in\">\n<div class=\"cm-row cm-flip\">\n<div>\n<p class=\"cm-eyebrow\">Payments &amp; reporting<\/p>\n<h2>Take the payment while the debtor is on the line.<\/h2>\n<ul class=\"cm-checks\">\n<li><strong>Credit card processing<\/strong> through USAePay, Authorize.NET or NMI<\/li>\n<li><strong>eCheck processing<\/strong>, Decca Payments compatible<\/li>\n<li><strong>Payment plans<\/strong> with multiple promises created in one step<\/li>\n<li><strong>Credit reporting<\/strong> via MOOV Financial.<\/li>\n<\/ul>\n<\/div>\n<div>\n<p class=\"cm-shot\"><a href=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-take-credit-card-payment-dark-1-2048x1365.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/collectionsmax.b-cdn.net\/wp-content\/uploads\/2025\/11\/collector-take-credit-card-payment-dark-1-1024x683.png\" width=\"1024\" height=\"683\" loading=\"lazy\" alt=\"Remote Collector take credit card payment\"><\/a><\/p>\n<p class=\"cm-cap\">Taking a credit card payment, shown in dark mode<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cm-sec\">\n<div class=\"cm-in cm-center\">\n<p class=\"cm-eyebrow\">Documents &amp; integrations<\/p>\n<h2>Paperwork and skip tracing, built in.<\/h2>\n<div class=\"cm-grid cm-g3\">\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf044;<\/i><\/p>\n<h3>Document signing<\/h3>\n<p>Send agreements for signature through the DocuSeal integration.*<\/p>\n<\/div>\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf0c6;<\/i><\/p>\n<h3>Unlimited document uploads<\/h3>\n<p>Attach files securely to any account, with no limit on the number of documents.<\/p>\n<\/div>\n<div class=\"cm-card\">\n<p class=\"cm-ico\"><i class=\"fa\" aria-hidden=\"true\">&#xf05b;<\/i><\/p>\n<h3>Skip tracing<\/h3>\n<p>Compatible with <a href=\"https:\/\/www.collectionsmax.com\/index.php\/product\/collections-max-skipper\">Collections MAX Skipper<\/a> to find debtors who have moved on.*<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cm-sec cm-soft\">\n<div class=\"cm-in\">\n<div class=\"cm-row\">\n<div>\n<p class=\"cm-eyebrow\">Security &amp; pricing<\/p>\n<h2>Secure from the first login. Priced for the whole team.<\/h2>\n<ul class=\"cm-checks\">\n<li><strong>Free SSL certificate<\/strong> on our domain (<em>yourbusiness.collectionsmaxcloud.com<\/em>) or yours (<em>remotecollector.yourdomain.com<\/em>)<\/li>\n<li><strong>Two-factor authentication<\/strong> with Authy or Google Authenticator, at no extra charge<\/li>\n<li><strong>Any modern browser<\/strong>: Chrome, Firefox or Microsoft Edge<\/li>\n<li><strong>Users managed in the Remote Collector Windows app<\/strong>, with no impact on your existing Collections MAX user count<\/li>\n<li><strong>Capacity-based plans<\/strong> from 3 to 50 users, for one monthly rate<\/li>\n<\/ul>\n<\/div>\n<div class=\"cm-stats\">\n<div class=\"cm-stat\">\n<p class=\"cm-num\">$75<\/p>\n<p>a month for 3 users<\/p>\n<\/div>\n<div class=\"cm-stat\">\n<p class=\"cm-num\">3&ndash;50<\/p>\n<p>users, in nine plan sizes<\/p>\n<\/div>\n<div class=\"cm-stat\">\n<p class=\"cm-num\">SSL<\/p>\n<p>certificate included free<\/p>\n<\/div>\n<div class=\"cm-stat\">\n<p class=\"cm-num\">2FA<\/p>\n<p>included at no extra charge<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cm-sec\">\n<div class=\"cm-in cm-center\">\n<p class=\"cm-eyebrow\">Simple setup<\/p>\n<h2>Up and running in three steps.<\/h2>\n<div class=\"cm-grid cm-g3 cm-steps\">\n<div class=\"cm-card cm-step\">\n<h3>Choose your plan<\/h3>\n<p>Pick the maximum number of users you need, from 3 to 50. Your Remote Collector is hosted on our cloud servers.<\/p>\n<\/div>\n<div class=\"cm-card cm-step\">\n<h3>Install the free tools<\/h3>\n<p><strong>Collections MAX Administrator<\/strong> is free (<a href=\"https:\/\/www.collectionsmax.com\/index.php\/product\/collections-max-administrator\">download here<\/a>), and the <strong>Remote Collector Windows app<\/strong> comes free with your subscription to manage your users.<\/p>\n<\/div>\n<div class=\"cm-card cm-step\">\n<h3>Log in and collect<\/h3>\n<p>Your collectors open a browser, sign in with two-factor authentication and start working accounts.<\/p>\n<\/div>\n<\/div>\n<div class=\"cm-note\">\n<p><strong>Cloud-hosted only:<\/strong> Remote Collector is not available as an on-premise solution. For on-premise deployments, see our <a href=\"https:\/\/www.collectionsmax.com\/index.php\/software-overview\">Windows-based software<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cm-sec cm-soft\">\n<div class=\"cm-in\">\n<div class=\"cm-center\">\n<p class=\"cm-eyebrow\">The complete list<\/p>\n<h2>Everything included<\/h2>\n<p class=\"cm-lead cm-narrow\">Everything in Collections MAX Professional, plus:<\/p>\n<\/div>\n<div class=\"cm-grid cm-g3 cm-list\">\n<div>\n<h3>Access &amp; security<\/h3>\n<ul class=\"cm-checks\">\n<li>Login from Chrome, Firefox or Edge<\/li>\n<li>No VPN or remote desktop<\/li>\n<li>Free SSL on our domain or yours<\/li>\n<li>2FA with Authy &amp; Google Authenticator<\/li>\n<li>Light &amp; dark modes<\/li>\n<li>Users managed in the Windows app<\/li>\n<li>No impact on your Collections MAX user count<\/li>\n<\/ul>\n<\/div>\n<div>\n<h3>Dialing &amp; communication<\/h3>\n<ul class=\"cm-checks\">\n<li>WebRTC click-to-dial dialer*<\/li>\n<li>Telnyx, Twilio &amp; SignalWire support*<\/li>\n<li>Click-to-dial for Windows softphones<\/li>\n<li>Screen pop system compatible<\/li>\n<li>SMS with Telnyx &amp; Twilio*<\/li>\n<li>Email integration*<\/li>\n<li>Phone number API: landline vs. mobile &amp; owner name*<\/li>\n<\/ul>\n<\/div>\n<div>\n<h3>Payments, documents &amp; more<\/h3>\n<ul class=\"cm-checks\">\n<li>USAePay, Authorize.NET &amp; NMI card processing<\/li>\n<li>eCheck processing (Decca Payments)<\/li>\n<li>Credit reporting via MOOV Financial<\/li>\n<li>DocuSeal document signing*<\/li>\n<li>Unlimited secure document uploads<\/li>\n<li>Collections MAX Skipper compatible*<\/li>\n<li>Fully compatible with Collections MAX Version 5<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p class=\"cm-foot cm-center\">* These features require a separate account with the respective provider and may involve additional costs not included in your subscription. SMS availability for debt collection is subject to carrier regulations and is not a guaranteed service.<\/p>\n<\/div>\n<\/div>\n<div class=\"cm-sec\">\n<div class=\"cm-in\" style=\"max-width:860px\">\n<div class=\"cm-center\">\n<p class=\"cm-eyebrow\">Questions<\/p>\n<h2>Frequently asked questions<\/h2>\n<\/div>\n<div class=\"cm-gap\">&nbsp;<\/div>\n<details>\n<summary>Do my collectors need to install anything?<\/summary>\n<p>No. Collectors log in from Chrome, Firefox or Microsoft Edge on any computer with an internet connection. There&#8217;s no VPN, no remote desktop and no software to install on their machines.<\/p>\n<\/details>\n<details>\n<summary>How does the pricing work?<\/summary>\n<p>Remote Collector uses capacity-based pricing. You choose the maximum number of users you need (3, 5, 7, 10, 15, 20, 25, 35 or 50) and pay one monthly rate, starting at $75\/month for 3 users. That usually costs less than paying for every user separately.<\/p>\n<\/details>\n<details>\n<summary>Do Remote Collector users count against my Collections MAX licenses?<\/summary>\n<p>No. Remote Collector users are managed in the free Remote Collector Windows app and have no impact on your existing Collections MAX user count.<\/p>\n<\/details>\n<details>\n<summary>Can I use it with my existing Collections MAX Professional?<\/summary>\n<p>Yes. Remote Collector slots right in alongside Collections MAX Professional and is fully compatible with Collections MAX Version 5. You can also use it as a completely standalone system.<\/p>\n<\/details>\n<details>\n<summary>Can I host it on my own server?<\/summary>\n<p>No. Remote Collector is cloud-hosted only. For on-premise deployments, see our <a href=\"https:\/\/www.collectionsmax.com\/index.php\/software-overview\">Windows-based software<\/a>.<\/p>\n<\/details>\n<details>\n<summary>How is my data kept secure?<\/summary>\n<p>Every subscription includes a free SSL certificate on your domain or ours, and built-in two-factor authentication with Authy or Google Authenticator at no extra charge.<\/p>\n<\/details>\n<details>\n<summary>Can my collectors call and text from Remote Collector?<\/summary>\n<p>Yes. The built-in WebRTC dialer supports Telnyx, Twilio and SignalWire, and click-to-dial also works with Windows softphones. SMS works with Telnyx and Twilio. You need your own account with the provider, and SMS setup and campaign configuration are not included. SMS availability for debt collection is subject to carrier regulations.<\/p>\n<\/details>\n<details>\n<summary>Which payment processors are supported?<\/summary>\n<p>Credit cards through USAePay, Authorize.NET and NMI, and eChecks through Decca Payments.<\/p>\n<\/details>\n<details>\n<summary>What do I need to get started?<\/summary>\n<p>The free <a href=\"https:\/\/www.collectionsmax.com\/index.php\/product\/collections-max-administrator\">Collections MAX Administrator<\/a> and the Remote Collector Windows app, which is free with your subscription. Your collectors only need a web browser.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<div class=\"cm-gap\">&nbsp;<\/div>\n<div class=\"cm-cta\">\n<h2>Put your whole team to work from anywhere.<\/h2>\n<p class=\"cm-lead cm-narrow\">The full power of Collections MAX Professional in any browser, with dialing, texting and payments built in.<\/p>\n<p class=\"cm-actions\"><a class=\"cm-btn cm-btn-w\" href=\"#product-20688\"><i class=\"fa\" aria-hidden=\"true\">&#xf07a;<\/i>&nbsp; Choose your plan<\/a><a class=\"cm-btn cm-btn-o\" href=\"https:\/\/www.collectionsmax.com\/index.php\/home\/contact-us\">Contact us<\/a><\/p>\n<p class=\"cm-price\">Starting at $75\/month for 3 users.<\/p>\n<\/div>\n<\/div>\n<div class=\"arve aligncenter\" data-mode=\"normal\" data-oembed=\"1\" data-provider=\"youtube\" id=\"arve-youtube-szzbkjzu2bo6af8f62e0f76f964550664\" style=\"max-width:1024px;\">\r\n<span class=\"arve-inner\">\r\n<span class=\"arve-embed arve-embed--has-aspect-ratio\" style=\"aspect-ratio: 1140 \/ 641\">\r\n<span class=\"arve-ar\" style=\"padding-top:56.228070%\"><\/span><iframe allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen class=\"arve-iframe fitvidsignore\" data-arve=\"arve-youtube-szzbkjzu2bo6af8f62e0f76f964550664\" data-src-no-ap=\"https:\/\/www.youtube-nocookie.com\/embed\/szzBkjZU2bo?feature=oembed&amp;iv_load_policy=3&amp;modestbranding=1&amp;rel=0&amp;autohide=1&amp;playsinline=0&amp;autoplay=0\" frameborder=\"0\" height=\"575.77543859649\" sandbox=\"allow-scripts allow-same-origin allow-presentation allow-popups allow-popups-to-escape-sandbox\" scrolling=\"no\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/szzBkjZU2bo?feature=oembed&#038;iv_load_policy=3&#038;modestbranding=1&#038;rel=0&#038;autohide=1&#038;playsinline=0&#038;autoplay=0\" width=\"1024\" title=\"Collections MAX Remote Collector Demo\"><\/iframe>\r\n\r\n<\/span>\r\n\r\n<\/span>\r\n<script type=\"application\/ld+json\">{\"@context\":\"http:\\\/\\\/schema.org\\\/\",\"@id\":\"https:\\\/\\\/www.collectionsmax.com\\\/index.php\\\/product\\\/collections-max-remote-collector#arve-youtube-szzbkjzu2bo6af8f62e0f76f964550664\",\"type\":\"VideoObject\",\"embedURL\":\"https:\\\/\\\/www.youtube-nocookie.com\\\/embed\\\/szzBkjZU2bo?feature=oembed&iv_load_policy=3&modestbranding=1&rel=0&autohide=1&playsinline=0&autoplay=0\",\"name\":\"Collections MAX Remote Collector Demo\",\"uploadDate\":\"2026-04-17\",\"duration\":\"3M57S\",\"description\":\"Video deom of collections MAX Remote Collector web based debt collection software\"}<\/script>\r\n<\/div>\r\n\n","protected":false},"excerpt":{"rendered":"<p><strong><span style=\"color: #000000; font-size: 14px;\"><span style=\"color: #339966;\">Web based version of Collections MAX Professional with additional features!<\/span> <\/span><\/strong><\/p>\n<p><span style=\"color: #000000; font-size: 10pt;\">Starting at $75\/month for 3 users!<\/span><\/p>\n<p><span style=\"color: #000000; font-size: 10pt;\">Login from any browser \u2014 no VPN, no remote desktop.<\/span><\/p>\n<p><span style=\"color: #000000; font-size: 10pt;\"> Capacity-based pricing saves you money compared to per-user systems.<\/span><\/p>\n<p><span style=\"color: #000000; font-size: 10pt;\"> Fully compatible with Collections MAX Version 5.<\/span><\/p>\n","protected":false},"featured_media":21986,"template":"","meta":[],"product_cat":[315],"product_tag":[],"_links":{"self":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product\/20688"}],"collection":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/media\/21986"}],"wp:attachment":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/media?parent=20688"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product_cat?post=20688"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product_tag?post=20688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}