{"id":1081,"date":"2018-04-02T13:07:06","date_gmt":"2018-04-02T17:07:06","guid":{"rendered":"https:\/\/www.collectionsmax.com\/?post_type=product&#038;p=1081"},"modified":"2026-02-03T16:52:45","modified_gmt":"2026-02-03T21:52:45","slug":"collections-max-administrator","status":"publish","type":"product","link":"https:\/\/www.collectionsmax.com\/index.php\/product\/collections-max-administrator","title":{"rendered":"Collections MAX Administrator"},"content":{"rendered":"<p><span style=\"font-size: 12pt; color: #000000;\">Collections MAX Administrator is the control panel of the Collections MAX Debt Collection System.\u00a0 The interface is point and click and extremely user friendly.\u00a0 This software is considered by many to be the easiest to use and is part of one of the most powerful debt collection software systems ever devised.\u00a0 Here are a list of features for Collections MAX Administrator.<\/span><\/p>\n<p><span style=\"color: #000000;\">New Features in V5.<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Payments<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Decca Payments Echeck integration<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Added on-screen buttons to process credit cards and echecks (no more digging through menus)<\/span><\/p>\n<p><span style=\"color: #000000;\">Letters and Email<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; New built-in PDF viewer<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Removed old web browser control<\/span><\/p>\n<p><span style=\"color: #000000;\">Import Accounts<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; NEW: Quick Import button \u2014 import directly from the import mapping utility. No need to export and reload.<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; 300X faster \u2014 50,000 accounts now imports in roughly 5 minutes<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Updated statute of limitations dates<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Old import system still available when you need more control<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; New CSV file fixer \u2014 fixes most format errors automatically<\/span><\/p>\n<p><span style=\"color: #000000;\">Reporting<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; NEW: Built-in Metrics system \u2014 60+ metric reports for portfolios and collectors<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Export to Excel, CSV, and PDF<\/span><\/p>\n<p><span style=\"color: #000000;\">Utilities<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; New credit reporting with Switchlabs.Dev<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Backup &amp; Restore now handles databases over 2GB (chunked file system splits by table)<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Rescue Center updates: Database cleaner removes orphaned accounts, option to disable Statute of Limitations warnings<\/span><\/p>\n<p><span style=\"color: #000000;\">Clients and Portfolios<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Super fast portfolio deletion<\/span><\/p>\n<p><span style=\"color: #000000;\">Collectors and Managers<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; New permission settings for Collections MAX Skipper (automated skip tracing)<\/span><\/p>\n<p><span style=\"color: #000000;\">Export Accounts<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Export phone log by collector or entire database (CSV)<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Export portfolios to Excel or CSV<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Auto-prompts CSV for exports over 50,000 rows to prevent memory timeouts<\/span><br \/>\n<span style=\"color: #000000;\">&#8211; Option to filter portfolios by state<\/span><\/li>\n<li><span style=\"color: #000000;\">Process post dated credit card and ACH payments with a compatible merchant account from one of our partners or use our state-of-the-art\u00a0 <a href=\"https:\/\/www.collectionsmax.com\/index.php\/product\/collections-max-payment-runner\">payment runner<\/a><\/span><span style=\"color: #000000;\"> system for credit cards!<span style=\"color: #ff0000;\">*<\/span><\/span><\/li>\n<li><span style=\"color: #000000;\">Post payments into the system using our Auto post feature and automatically update the balances on the debtor&#8217;s accounts.<\/span><\/li>\n<li><span style=\"color: #000000;\">Send emails and schedule letters to the debtor from the payments screen.<\/span><\/li>\n<li><span style=\"color: #000000;\">Credit Reporting Metro 2 capable (requires Switchlabs.Dev subscription).<\/span><\/li>\n<li><span style=\"color: #000000;\">Import payments.<\/span><\/li>\n<li><span style=\"color: #000000;\">Fees system keeps track of fees and there is an option not to split fees with the client.<\/span><\/li>\n<li><span style=\"color: #000000;\">Export checks and credit cards to a csv file for batch processing via the Usa-EPAY gateway (requires compatible merchant account).<span style=\"color: #ff0000;\">*<\/span><br \/>\n<\/span><\/li>\n<li><span style=\"color: #000000;\">Military grade AES encryption protects sensitive payment data at rest and in transit. The software uses TLS 1.2 encryption for processing credit cards.<\/span><\/li>\n<li><span style=\"color: #000000;\">Mark payments as on Hold, Pending and Declined. <\/span><\/li>\n<li><span style=\"color: #000000;\">Calculate accrued interest from chargeoff date at import.<\/span><\/li>\n<li><span style=\"color: #000000;\">Export Checks to EZ Check Printing and Versa Check Platinum.<\/span><\/li>\n<li><span style=\"color: #000000;\">Create an unlimited number of status names for your accounts.<\/span><\/li>\n<li><span style=\"color: #000000;\">Built in routing number database and API for check data.<\/span><\/li>\n<li><span style=\"color: #000000;\">National Change of Address (NCOA) capable.<\/span><\/li>\n<li><span style=\"color: #000000;\">Automation system lets you make rules to automate your accounts based on days and status.<\/span><\/li>\n<li><span style=\"color: #000000;\">Export account and payment data to Excel.<\/span><\/li>\n<li><span style=\"color: #000000;\">Calculate interest on accounts daily, weekly or monthly.<\/span><\/li>\n<li><span style=\"color: #000000;\">View and adjust all collectors credits for payments received.<\/span><\/li>\n<li><span style=\"color: #000000;\">Schedule and Print Letters one at a time or in a batch.<\/span><\/li>\n<li><span style=\"color: #000000;\">Built in Mail Merge for letter templates. Works without Microsoft Word except to setup letter templates.<\/span><\/li>\n<li><span style=\"color: #000000;\">Built in system to create email templates for debtor correspondence, payment receipts, and attachments.<\/span><\/li>\n<li><span style=\"color: #000000;\">OCX. to .PDF converter for converting Microsoft Word documents on machines that do not have Microsoft Word installed.<\/span><\/li>\n<li><span style=\"color: #000000;\">Option to not schedule demand letters on debtor accounts if an email has already been sent.<\/span><\/li>\n<li><span style=\"color: #000000;\">Assign Work screen lets you assign work to your collectors.<\/span><\/li>\n<li><span style=\"color: #000000;\">Dupes scanner system makes sure that accounts that are tied together are assigned to the same collector.<\/span><\/li>\n<li><span style=\"color: #000000;\">Batch import all of your debtor accounts via CSV files. Convert your Excel files to CSV and import them into the software instead of typing them.<\/span><\/li>\n<li><span style=\"color: #000000;\">Manual account entry system allows you to enter accounts one at at time instead of in a batch.<\/span><\/li>\n<li><span style=\"color: #000000;\">Match and Tie system automatically links accounts together from the same debtor.<\/span><\/li>\n<li><span style=\"color: #000000;\">35 + reports.<\/span><\/li>\n<li><span style=\"color: #000000;\">Build your own reports using our custom reports builder.<\/span><\/li>\n<li><span style=\"color: #000000;\">Reports can be exported to pdf, excel, png, jpeg, gif, plain text formats and more.<\/span><\/li>\n<li><span style=\"color: #000000;\">Reports can be batch emailed directly to your clients.<\/span><\/li>\n<li><span style=\"color: #000000;\">7 charts and graphs.<\/span><\/li>\n<li><span style=\"color: #000000;\">Backup and restore database system with optional encryption.<\/span><\/li>\n<li><span style=\"color: #000000;\">Permissions system for both collectors and managers. For collectors you can change how payments are credited, setup email access, enable or disable access to take and view payments and restrict searches to all accounts or only accounts that are assigned for Collections MAX Professional. For managers you can restrict what they can see and do inside Collections MAX Administrator.<\/span><\/li>\n<li><span style=\"color: #000000;\">Status based automation system (when used in conjunction with Collections MAX Scheduler) can be setup to automatically do the following when an account is in a status for x number of days\u2026.change the account to a different status, schedule a letter, reassign the account, change the APR, change the contingency rate, add a fee, zero the remaining balance, and stop calculating interest.<\/span><\/li>\n<li><span style=\"color: #000000;\">Two types of dashboards. One for the root user and one for your managers.<\/span><\/li>\n<li><span style=\"color: #000000;\">Tmax and TCN dialer integrations.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: right;\"><span style=\"color: #ff0000;\"><strong>*\r\n\t<a class=\"paoc-popup-click paoc-popup-cust-2587 paoc-popup-simple_link paoc-popup-link\" href=\"javascript:void(0);\">Requires a compatible merchant account from one of our partners.<\/a>\r\n\r\n<\/strong><\/span><\/p>\n<p style=\"text-align: right;\"><strong><span style=\"color: #ff0000;\">\u00a0<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p><span style=\"color: #000000;\">Collections MAX Administrator is the control panel for the Collections MAX Debt Collection System.\u00a0 This software is free and can be installed on agency owners, administrators,\u00a0 and managers desks.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/s3.us-east-1.amazonaws.com\/CollectionsMAXDownloads\/products\/collectionsmax\/V5\/Setup_Administrator_V5.0.0.exe\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-487\" src=\"https:\/\/www.collectionsmax.com\/wp-content\/uploads\/2018\/01\/download_button.png\" alt=\"button\" width=\"150\" height=\"31\" \/><\/a><\/p>\n","protected":false},"featured_media":1079,"template":"","meta":[],"product_cat":[316],"product_tag":[],"_links":{"self":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product\/1081"}],"collection":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/media\/1079"}],"wp:attachment":[{"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/media?parent=1081"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product_cat?post=1081"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/www.collectionsmax.com\/index.php\/wp-json\/wp\/v2\/product_tag?post=1081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}