returning-declined-files

QuestionsCategory: Questionsreturning-declined-files
Matt asked 2 years ago

Can i return a declined file to reverse the payments every day or do i have to do them one by one?

1 Answers
support Staff answered 2 years ago

If you have electronic payment processing enabled in the system then yes.  You can process a return file to reverse all the payments that are listed in the file.
However Ithis integration was done for a very large client many years ago and I believe the file they used was from our payment partner Billing Tree and not just from the USA EPAY gateway.

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