QuestionsCategory: Troubleshootingreset-admin-password
Gordon Davis-Thompson asked 2 years ago

I have to reset the administrator password to Collections MAX... I have root but not the Red administrator password. What am I missing,  I tried workbench and saw a user name admin and reset it but that didn’t work.. Gordon 

1 Answers
support Staff answered 2 years ago

The Administrator password is found in Collections MAX Administrator under Utilities / High Level Passwords.
If you are locked out of the program and cannot get back into it please follow the instructions below…..
Here is a quick video url.
Here is a link to MySQL Administrator.
Please note you need to extract the contents of the file before you can install it.  (right click extract all usually works)

Remote options available!Click Here