First Time C-Max User

QuestionsCategory: QuestionsFirst Time C-Max User
Vincent David asked 2 months ago

Good Morning-
Just wanted to be clear — what are the monthly fees associated with downloading the C-Max software?
How do we sign up/set up the C-Max approved payment gateway?
We are starting a new collection agency with 5 collectors who will need access to the C-Max software and database.  Can you recommend a configuration and the estimated costs to get that started?  Thank you!
Vince David

1 Answers
support Staff answered 2 months ago

Just wanted to be clear — what are the monthly fees associated with downloading the C-Max software?
There are no monthly fees if you host the database yourself.  If everybody will be located in the same office you can host the database in the office eliminating all monthly fees.  Only when the database is hosted online will you incur a monthly fee + a setup fee.  That would be our web connect option.

How do we sign up/set up the C-Max approved payment gateway?
Contact one of our partners by clicking on one of their banners at the following webpage (compatible payment providers) and contact them to setup a merchant account.
https://www.collectionsmax.com/index.php/partners

We are starting a new collection agency with 5 collectors who will need access to the C-Max software and database. Can you recommend a configuration and the estimated costs to get that started?
Either 5 or 6 licenses of Collections MAX Professional (Administrator cannot work accounts).  5 users in an office would be roughly a one time fee of $899.75.
Collections MAX Professional $179.95 X 5  = $899.75.  The Administrator and Scheduler are free.