Collection fees

QuestionsCategory: QuestionsCollection fees
ANDREA BEER asked 3 months ago

I had already imported the accounts and so I used the Automation screen to add the fees. It looks like the shortest period of time to select before those are added is 2 days. Is that calendar days or 48 hours?

1 Answers
support Staff answered 3 months ago

Usually calendar days.  However when imported the days in status for those accounts are set to zero.  Each time the Collections MAX Scheduler runs it increments each account by 1…..so in your scenario it will be more like 3 days until the automation routines fire.