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+  Collections MAX - Debt Collection Software Forum
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| | |-+  Skip Info Notes missing.
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Author Topic: Skip Info Notes missing.  (Read 2391 times)
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« on: October 06, 2015, 01:54:58 PM »

So after having just added the skip notes to an account, a user has found that his notes didn't save.
I've check with call logs and the phone numbers that would be in there were called on the day the notes went missing.
My guess is user error, unless someone else has seen this before.
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« Reply #1 on: October 06, 2015, 03:05:11 PM »

In the years of me working with collectors the first thing they will always do is blame the software.  However our system employs a two stage driver.  This means that if the MySQL server doesn't give back a response that it received the data ......up pops an error.  I am sure you have seen the error before.  Just unplug the network cable before clicking the OK button.  User Error.
« Last Edit: October 06, 2015, 03:11:43 PM by admin » Logged
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