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+  Collections MAX - Debt Collection Software Forum
|-+  Recent Posts
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 on: January 25, 2018, 06:54:16 AM 
Started by ACPRecovery - Last post by admin
Yes it can be done....however it will be a bit of a pain to do.

These are the steps you need to take.

1.  Log into your license manager and in the downloads section download the Collections MAX Professional License Delete Utility.

2.  Run it on a computer that has CMAX Pro installed on it.  Make sure CMAX Pro isn't running.  We will call this computer1.

3.  Copy your license key that is displayed so you can paste it back on the next step.

4.  Start Collections MAX Pro.  It will prompt for an activation key.  This time click on the Create Account button on the activation screen and create a new account.

5.  Paste in your activation key and your new account info (email address and password) and reactivate,

Now that you did that to computer 1......all you need to do is run the license delete utility on the other computers, copy the activation key, start pro again and paste the key and put in your new account info (you don't create another account...use same info from step 4)

The keys will automatically be moved to the new account when they get reactivated.

 on: January 25, 2018, 06:46:15 AM 
Started by ACPRecovery - Last post by admin
Normally you get signed up when you have an account on Collectionsmaxlicenses.com and you are actively opening our newsletters.
We do scrub the list and drop subscribers when they no longer look at our newsletters which don't happen too often.

Otherwise here is a link to the signup form.


 on: January 25, 2018, 06:41:26 AM 
Started by ACPRecovery - Last post by ACPRecovery
I had originally registered with a personal email address for a single key years before I opened my agency. Now 7 years later, I'm still using an antiquated personal gmail account to login and I'd like to fix this just purely for the lack of professionalism associated with the (unused) personal email address. I have since accumulated 30 or so licenses and it seems a bit ridiculous to be stuck like this.

 on: January 25, 2018, 06:33:45 AM 
Started by ACPRecovery - Last post by ACPRecovery
I can't believe how much trouble I;m having finding a way to subscribe. Any input would be greatly welcomed.


 on: May 09, 2017, 09:43:27 AM 
Started by keith1997 - Last post by admin
It depends on what the results file contains.  If you can get an account number on those accounts then you can change the status on them.  You just select the account number in the update  mapping utility and then start the wizard.  On the orange screen you select the new status you want to change everything to.

Then you can move these accounts to another que in the Assign Work screen.

 on: May 09, 2017, 09:27:45 AM 
Started by keith1997 - Last post by keith1997
i use web recon to pull out litigious debtors.

can i use the update utility to pull these accounts out after i get the results file.

and how?

 on: December 30, 2016, 09:45:43 AM 
Started by mak111 - Last post by mak111
Nice, thanks! 

 on: December 30, 2016, 09:42:09 AM 
Started by mak111 - Last post by admin
Those status's are hard coded into the software so unfortunately you can't modify it.  However there is a decline status in the next version coming out. 
You can do something like this though for the time being.....you can modify the payment type to declined as shown in the post below.


 on: December 30, 2016, 09:34:35 AM 
Started by mak111 - Last post by mak111
Hi Frank,

I was wondering if there is any simple way for me to alter a MySQL file to add in a "decline" status for payments in the administrator.  There is "PROCESSED", "HOLD", and "PENDING".  I wanted to somehow add in "DECLINE".  Is this possible at all?  Or will it be available in a future release of Collections MAX?

As always thanks for your time.  Have a great New Year.

 on: October 26, 2016, 02:56:30 PM 
Started by Ratlifflaw125 - Last post by admin
It is part of the full program.  You can download it on this web page.

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