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+  Collections MAX - Debt Collection Software Forum
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 on: May 09, 2017, 09:43:27 AM 
Started by keith1997 - Last post by admin
It depends on what the results file contains.  If you can get an account number on those accounts then you can change the status on them.  You just select the account number in the update  mapping utility and then start the wizard.  On the orange screen you select the new status you want to change everything to.

Then you can move these accounts to another que in the Assign Work screen.

 on: May 09, 2017, 09:27:45 AM 
Started by keith1997 - Last post by keith1997
i use web recon to pull out litigious debtors.

can i use the update utility to pull these accounts out after i get the results file.

and how?

 on: December 30, 2016, 09:45:43 AM 
Started by mak111 - Last post by mak111
Nice, thanks! 

 on: December 30, 2016, 09:42:09 AM 
Started by mak111 - Last post by admin
Those status's are hard coded into the software so unfortunately you can't modify it.  However there is a decline status in the next version coming out. 
You can do something like this though for the time being.....you can modify the payment type to declined as shown in the post below.


 on: December 30, 2016, 09:34:35 AM 
Started by mak111 - Last post by mak111
Hi Frank,

I was wondering if there is any simple way for me to alter a MySQL file to add in a "decline" status for payments in the administrator.  There is "PROCESSED", "HOLD", and "PENDING".  I wanted to somehow add in "DECLINE".  Is this possible at all?  Or will it be available in a future release of Collections MAX?

As always thanks for your time.  Have a great New Year.

 on: October 26, 2016, 02:56:30 PM 
Started by Ratlifflaw125 - Last post by admin
It is part of the full program.  You can download it on this web page.

 on: October 26, 2016, 01:39:39 PM 
Started by Ratlifflaw125 - Last post by Ratlifflaw125
I have purchased Collection Max and have the Administrator and the Collector programs but to not see that I have the  Collections MAX Scheduler  -- is this part of the full program? or is it separate?

 on: July 26, 2016, 07:40:39 AM 
Started by moshe - Last post by admin
Unfortunately this is more of a developer question instead of a user question.  Also callbacks aren't really supposed to be used that way in the system.  When you overload the callbacks you will confuse your collectors.  Woudln't the inventory viewer work better without massively over populating the callbacks table?

Then you wouldn't want all your callbacks to be the same time. 

What I would do instead is update dbase.starttime to whatever date you want.  This way you automatically put the accounts in the virtual work date which is controlled by the icons under the zip code.

Otherwise you will have thousands and thousands of accounts clogging up the callback system.

 on: July 26, 2016, 07:25:39 AM 
Started by moshe - Last post by moshe
I am having a challenge in composing a ? in MySQL

I seek to create a list of file numbers where the status= active and there is NO call back

then with that list update the call back table with a call back date, time and comment so collectors can resuscitate these orphaned accounts

the joins are not working for me thanks for any assistance

 on: July 20, 2016, 01:46:35 PM 
Started by moshe - Last post by moshe
thank you after 5 years i have never noticed the function however we never had interest on debts prior all worked out used your suggestion in the update tool

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