Payments
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The Payments screen controls how payments are applied in Collections MAX. 
In the main control panel click the Payments button to view the payments screen.


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The top datagrid represents the debtor's payments.  The lower datagrid represents the letter history for the selected debtor.

When the Payments screen start up it will automatically display payments due to run on the current day.  To view payments between a set of determined dates click the second radio button "Between AND" then select your range of dates and click the GO button.


Here is an overview of the payment functions

Post Payment  When a collector or the administrator adds a payment it is automatically assigned a "PENDING" status (unless it was pre debited by using the real time payment module where the status would be "PROCESSED")  You have to post all payments when they are due to run that have a PENDING OR PROCESSED status.
When you select a payment and click this button a popup disbursement screen will appear.  (You can set this for auto disbursement in the settings menu).  Click the OK button to post the payment and automatically credit the debtors account.  The status on the payment will change to "POSTED".
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Reverse Payment  When a payment is returned for any reason you will need to reverse the credit on the payment by selecting the payment and clicking the Reverse Payment button.  You can then add fees or change the account status from the popup status box.
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Click OK and the payment transaction will rollback and add back to the account the funds that was previously disbursed.


Add Payments  In order to add a payment you will need to find the account to apply the payment to.  Click the Add Payment button and a search box will appear.  Select the search method and click the Search button.  Highlight the account that you want to add a payment to and click the Jump to Account button


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Click on a radio button to select the type of payment method.  The Direct Payment to Client option will add payments to the system that were sent to clients and will be deducted in the remittance reports.
You can also click on the "Other" payment type and specify a different method then the ones listed.

The bottom tab will display the correct screen for your payment input depending on what payment method you selected.

When you have finished entering the payment information click the green Add Payment button.  If you need to make changes simply delete the selected payment and add another one.

Click the Exit button when you have finished.  If you want to post the payment that you just added you will need to select the date that the payment was made for and click the GO button to view the newly added payment. 

You can alter or adjust the financial information on the account by selecting the Interest, Principal and Fees tab.


To edit financial info simply put a check mark inside the edit box and enter the new values in the corresponding white boxes.  Click the white Calculate button to get your final total.
After you have made the necessary adjustment click the green Save Data button to save the information to the database.


Fees  You can edit fees related to the account by selecting the desired account and clicking this button.  A popup screen will appear where you can adjust the account fees.

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Delete Payment  You can delete payments pending or reversed by selecting this payment and click the delete payment button.   Posted payments must be reversed before you can delete them.

Log  Select a debtor and you can view and add comments to the debtors log by pressing this button.
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Group By  This button allows you to view all payments for a particular debtor.  To use click on a debtor and then click the Group By button.  All payments in the system that pertain to the selected debtor is displayed.

Change Status  You can change the status of an account by selecting the debtor and then clicking this button.  Administrator status's will be displayed in the popup box to select from.


Add Letter  You can schedule letters to the debtor by clicking this button.  You can schedule any letter that is in the Administrators que.

Delete Letter  You can delete letters to the selected debtor by clicking this button.


Search  You can display all payments for a particular debtor by using the search button.

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You can search by either debtor name or payor name.

View   You can view all the payment details using the view button.  Select the payment that you would like to view and press the view button.  All credit card and check information will be displayed for furthur processing.
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Promises  This button allows you to view all promises on the screen.  If a payment comes in that has promises on it you may see "PROMISES ON ACCOUNT" in the white payment display area. After posting an account the promises screen will appear.  If this happens you should change the status of the promise to "KEPT" because the Scheduler (if being used) will mark it as a broken promise otherwise.
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Report  The report button will generate a report for all the payments in the grid.  This is useful for paper copies or offline processing.

 

Top Menu Items


On the top menu bar there are some payment functions


Payment Status

-Put payment on Hold:  This puts the selected payment on Hold.

-Put payment as Pending:  This puts the selected payment to Pending


Export

-Checks to Versa Check :  This will allow you to export your debtor's checking information into a comma separated value for import into Versa Check Platinum 2007 or Versa Check 2008.
You can buy this checking software at http://www.g7ps.com
After you have selected this function you will see a popup box that looks like the following.





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Some of the functions to this control are:

Mark Checks as EXPORTED - a check mark in this box will mark all checks as being exported so that you don't accidently export the same check twice.


Mark as Exported - Clicking this button will mark the selected check as being exported.

Unmark as Exported - Clicking this button will clear the export status from the selected check.

Exclude - Clicking this button will exclude the selected check from being exported.

Export - Clicking this button will allow you to pick a file name, and a destination to save your .csv export file that will be used when importing checks into Versa Check.

Reset - Sets the grid to it's original default view.




Export Batch File to Modern Payments -  Functions the same as above except it outputs a tab delimited file for all credit card and check payments for input into the modern payments batch processing system.