Overview
Previous Top Next

Collections MAX Administrator is the control panel for the Collections MAX debt collection system.  It is a sperate piece of software that should only be used on secured computers.  When you start up Administrator you will see this login box.

graphic

The SERVER box is the IP Address of the computer where the MySQL database is located.  if you are on the same computer as the database then you should use localhost

Type in your username and password (Remember that everything is case sensitive) and hit the Green login button.


The login box has built in diagnostic ability.  If you see a "server not found" message then the system cannot see the MySQL database.  If you get a "invalid username or password" message then try again.


Collections MAX Administrator also requires a sperate Administrator authorization password to gain access.  If you are using Collections MAX Administrator for the first time you will see the box below.  This form is to be used to create your Administrator password.  You can create more passwords inside Administrator in the Utilities / High Level Passwords screen.


graphic



Please remember the password you create here.  You will need it IN ADDITION to your login username and password.  The box below will be shown the next time you login and you need to supply the password that you created in the step above.  Please remember that this password is CASE SENSITIVE.


graphic





Once you have successfully logged on you will see the Main Administrator screen

graphic



The top left three boxes gives you instant status messages.  To move between areas in the control panel, simply click the buttons.